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Player Reviews
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"OK Store"
They have pretty good prices, but slow employes that don't seem to know what any of the equipment is.
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"Too Big for their own good"
Great Atlantic may have a huge selection, and decent pricing, but their service is poor at best. After you finally get someone to try and help you, they don't know the difference between a head and a shaft! Why not hire a few players guys, they could teach you a thing or two!
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"Who's Running This Place?"
I've had a Brine M1 for many years now. When my stick broke, I called around to see if any retailers had one. Finally, I called Great Atlantic's customer service line to see if they had any. After being on the line for 5 minutes, the lady asked me if I was sure it is made by "Brian" and not "Brine". WOW. Then, I was put on hold for 5 minutes and the she hung up on me. I called back and got another lady on the phone and she told me that they didn't have any M1's. I asked her what she would recommend for a Defender who broke one of the strongest sticks ever made. She looked in the catalog and suggested a Brine Cyber, right. I don't know where they get their customer service reps? (probably from a baseball field) but i will never call this store with a question again.
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